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The Problem - Under performing I/T investments and high
staff turnover
Few employees make full use of the
technology tools provided to them. One of the greatest
problems facing most I/T managers is recruiting and
retaining good talent.
The Solution - Vision and innovation
We were recognized as a technology leader
and center of I/T excellence within UDI, who was recognized
by
Information Week magazine as #34 in its 2000 annual
listing of the 500 most innovative users of information
technology. This put us ahead of IBM, Lucent, FedEx
and HP in the rankings. In a time
when other companies were struggling to get I/T staff, we were recognized in
an article in Financial Executive magazine for low staff turnovers, keeping
employees and hiring on word of mouth referrals, largely because of vision
and commitment to practical technologies such as:
 | Lotus Notes for e-mail, work flow and discussion data
bases. |
| Lotus QuickPlace for virtual project coordination |
| Lotus SameTime for business chat sessions |
| Video conferencing at all key locations, complemented by
sharing of PC applications using Microsoft NetMeeting over wide area networks. |
| Intranets for reporting and sharing of data by
employees. |
| E-commerce and extranets for customers |
| Disaster recovery planning |
| Multiple networking platforms for best of breed
applications, including Microsoft, Novell and Linux. |
| Integrated business systems on AS/400 platforms
including Mac-Pac and J.D. Edwards. |
| Application of T1, frame relay, voice over IP and dial up to optimize
response times and cost trade-offs. |
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Featured in Information Week article
on technology Innovators |
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| Featured in Financial Executive
article on staff retention practices |
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